Terms and Conditions

Terms and Conditions

Welcome to Fahras AlKhaleej Trading EST. These Terms and Conditions outline the rules and regulations for using our website — fahraskhaleej.com — and purchasing our products. By accessing or using this website, you agree to comply with these terms. If you do not agree, please do not use our site.

1. General Information

Fahras AlKhaleej Trading EST is a registered trading company dealing in premium bathroom, kitchen, and home improvement products, including faucets, showers, toilets, dispensers, and related accessories.

All products displayed on this website are subject to availability and may be updated or modified without prior notice.

2. Product Information

We strive to ensure that product images, descriptions, and specifications are accurate. However, slight variations in color, finish, or design may occur due to screen display differences or manufacturing updates.

Prices are displayed in local currency and include applicable taxes unless stated otherwise.

3. Orders and Payments

• Orders placed through our website are subject to acceptance and availability.
• Once your order is confirmed, you will receive an acknowledgment email.
• Payment must be made through approved methods listed on our site (such as credit/debit cards or bank transfer).
• Fahras AlKhaleej reserves the right to cancel or refuse any order in case of pricing or stock errors.

4. Shipping and Delivery

We offer local and international delivery. Delivery timelines vary depending on location and product availability.
Any delivery dates provided are estimates and not guaranteed. Delays due to external factors (customs, logistics, or weather) are beyond our control.

5. Returns and Refunds

We accept returns within 7 days of delivery if the product is:

• Unused and in its original packaging
• Accompanied by proof of purchase

Custom or special-order items may not be eligible for return. Refunds will be processed after inspection and may take 5–10 working days.

For complete details, please review our [Return & Refund Policy] (add link).

6. Warranty

Most products come with a manufacturer’s warranty covering manufacturing defects.
Warranty does not cover damage due to improper installation, misuse, or normal wear and tear.

7. Intellectual Property Rights

All content on this website — including text, images, graphics, and logos — is the property of Fahras AlKhaleej Trading EST.
Unauthorized copying or distribution of our content is strictly prohibited.

8. Limitation of Liability

Fahras AlKhaleej shall not be held liable for any indirect, incidental, or consequential damages resulting from product use, website access, or delays beyond our control.

9. Privacy Policy

We value your privacy and handle all personal information according to our [Privacy Policy].
Your data is never sold or shared with third parties for marketing without consent.

10. Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Saudi Arabia.